Bexxly · FAQ

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Everything you want to know about Harmonia, how it works, shipping, returns, and accessories — answered honestly.

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About Harmonia


What is Harmonia and what does it do?

Harmonia is a precision frequency generator. It produces weak pulsed electromagnetic waves through a 24k gold-plated coil and sound waves through a 3.5mm AUX output, creating a clean electromagnetic frequency environment around it that your body may respond to. It's designed for sleep, relaxation, focus, and general wellness. It is a wellness device, and does not diagnose, treat, or cure any medical condition.

How is Harmonia different from other frequency devices?

Three main differences: (1) Pure sine wave output — most devices use digital square waves that the body doesn't respond to well. Harmonia uses an analogue sine wave generator. (2) Custom hardware — white PCB, 24k gold-plated coil. Not the generic green/silver unit. (3) FREE Frequency Ebook — 100+ frequencies, protocols, and timing guides included as a real physical book. No competitor offers this.

What conditions is Harmonia used for?

Our customers primarily use Harmonia for: sleep improvement, chronic pain (back, knee, hip, joint), sinus issues, anxiety and stress, brain fog and focus, and athletic recovery. Results vary by individual and condition. We make no medical claims — if you have a medical condition, consult your doctor.

Does it need WiFi, an app, or a subscription?

None of the above. No app. No WiFi. No Bluetooth. No subscription. No account. Plug it in, select your frequency from the handbook, and leave it. That's it.

Is Harmonia loud? Will it disturb my sleep?

Harmonia operates in complete silence. No sound, no light, no vibration. You won't know it's running — which is the point. It works while you sleep without disturbing you or anyone next to you.

What voltage does it support?

Universal voltage — 100–240V. Compatible with outlets in 183 countries. A travel adapter may be needed for the physical plug shape, but the device itself handles any voltage automatically.

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How It Works


How does frequency healing work?

Your brain and body produce measurable electrical rhythms at specific frequencies. Delta waves during deep sleep, alpha waves during relaxation, beta waves during focus. Frequency healing is based on the principle that exposing the body to specific electromagnetic frequencies may support these natural rhythms. Harmonia generates these frequencies as a pure sine wave through its gold-plated coil, offering your nervous system a stable signal to synchronise with.

Why does the waveform shape matter?

Most cheap devices use digital square wave oscillators — abrupt on/off signals that create harmonic distortions your cells don't recognise as natural. Harmonia uses an analogue sine wave generator, producing smooth, continuous oscillations that closely resemble natural biological electromagnetic fields. This is why the body responds to Harmonia's signal where others fail.

How long before I feel results?

Most customers notice changes within 1–3 weeks. Sleep quality typically shifts first (lighter sleepers may feel it within days), then pain levels, then energy and clarity. Some people with chronic conditions take 4–6 weeks. This is why we offer a 60-day guarantee — we want you to have real runway.

How far does the field extend?

Harmonia produces a weak, localised electromagnetic field designed for close-proximity use. Place it on your bedside table for the best experience during sleep. The audio output through the AUX connection works at whatever distance your speaker or earphones allow.

Can I use it during the day, not just at night?

Yes. Many customers use Harmonia during work, reading, or relaxation as well. Sleep protocols (delta/theta frequencies) work best at night. Focus and energy protocols work well during the day. The Handbook will guide you on timing.

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The Frequency Ebook


What's in the Ebook?

100+ frequencies with plain-English use cases and benefits. Condition-specific protocols for sleep, pain, sinus, anxiety, focus, energy, and recovery. Timing guides — when to use each frequency, for how long. Beginner starter protocols. Advanced frequency stacking sequences. Explanations of the Schuman.n resonance, solfeggio frequencies, and brainwave entrainment ranges

Can I buy the Ebook separately?

No need. The Frequency Handbook is a PDF ebook included free with every Harmonia order. You'll receive your download link by email right after checkout.

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Shipping


Do you ship worldwide?

Yes. We ship to 183 countries. Free worldwide shipping on all orders — no minimum spend. If your country isn't listed at checkout, contact us and we'll find a way.

How long does delivery take?

Orders are processed within 24 hours of payment. Delivery takes 7–10 business days to most locations. A tracking number is emailed to you when your order ships.

Will I need to pay customs duties?

Customs duties and import taxes are the customer's responsibility and vary by country. Most countries at our product's price point don't trigger significant duties, but we can't guarantee this. If customs is a concern for you, check your country's import thresholds before ordering.

My order hasn't arrived in the expected timeframe. What do I do?

Check your tracking number first — it's in your shipping confirmation email. If tracking shows no movement for 5+ business days, contact us at                We'll investigate and either expedite a replacement or issue a full refund.

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Returns & Refunds


What is your return policy?

30-day full money-back guarantee, no questions asked. If Harmonia doesn't work for you within 30 days of purchase, email us and we'll process a full refund the same day. You keep the Handbook.

How do l initiate a return?

Email                   with your order number and the word "refund" in the subject line. The process is simple and we never hassle customers who want a refund.

What if my device arrives damaged?

Contact us within 48 hours of receiving a damaged item with photos. We'll send a replacement immediately, no need to return the damaged unit. Shipping damage is on us.

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Safety


Is it safe to use Harmonia every night?

Yes. Harmonia operates at very low field intensities, well below international safety guidelines for electromagnetic exposure. No heat, no ionising radiation, no light, no sound. Thousands of customers run it nightly without issue. If you have specific health concerns, consult your doctor before use.

Are there any contraindications?

Harmonia is not recommended for: people with pacemakers or other electronic implants, pregnant women, people with active seizure disorders, children under 12, or anyone immediately post-surgery near a metal implant. If in doubt, consult your doctor.

Is Harmonia a medical device?

Harmonia is a wellness device designed for relaxation, sleep support, and general wellbeing. It generates weak pulsed electromagnetic waves and sound waves at user-selected frequencies. It is not intended to diagnose, treat, cure, or prevent any medical condition. If you have a medical condition, it should be managed by a qualified healthcare professional.

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